Building Better Mobile Experiences

We started Sitesourceportal because too many mobile apps felt disconnected from real user needs. Our Hong Kong-based team focuses on creating interfaces that actually make sense.

How We Got Here

Back in 2018, I was working with local businesses struggling with mobile apps that looked polished but confused their customers. The disconnect was obvious – beautiful designs that nobody could actually use effectively.

That's when we decided to take a different approach. Instead of starting with visual trends, we begin every project by understanding how people actually interact with mobile interfaces in their daily routines.

"Our first client saw a 40% increase in user engagement after we redesigned their checkout flow based on actual user behavior patterns."

Three years later, we've worked with over 50 Hong Kong businesses, from local startups to established companies expanding their mobile presence. Each project teaches us something new about what really works in mobile UX.

Team collaboration session reviewing mobile app wireframes and user flow diagrams

What Guides Our Work

Every design decision we make comes back to these core principles that have shaped our approach since day one.

User-First Thinking

We test ideas with real users before committing to designs. Their feedback shapes everything we create, not the other way around.

Purpose-Driven Design

Every element serves a clear function. If it doesn't help users accomplish their goals, we remove it or redesign it.

Iterative Improvement

Launch isn't the finish line. We continuously refine interfaces based on usage data and user feedback after release.

Mobile app interface mockups displayed on various device screens showing responsive design principles

Meet the People Behind the Pixels

Our small team brings together different perspectives on mobile design. Elena focuses on the creative vision while Nora digs deep into user research. Together, we've found this balance creates more thoughtful design solutions.

We're based in Causeway Bay, which gives us easy access to the diverse business community across Hong Kong. Most of our work happens through direct collaboration with our clients rather than remote relationships.

Elena Hartwell

Creative Director

Nora Fielding

UX Research Lead

Design team working together on mobile app prototypes in modern office environment

How We Approach Every Project

Each mobile app project follows this tested process, though we adapt the timeline and depth based on your specific needs and constraints.

Discovery & User Research

We start by understanding your users' actual behavior patterns and pain points. This includes user interviews, competitive analysis, and reviewing any existing app analytics you might have.

User research session with sticky notes and user journey mapping on whiteboard